I am absolutely satisfied with my recent experience in dealing with Starpower. I have been in the market for upgrading my home theater system for some time and had been shopping not only online, but at electric stores throughout Dallas. The myriad of choices of equipment, pricing, and installation options, to say the least, was daunting. After visiting Starpower, my search for a system ended at that moment.
I was immediately impressed with the wide range of product displays, the knowledge and friendliness of the sales staff, and the overall ambiance of the store. Mr. Robert Sam became my sales advisor and scheduled an in-home appointment and interview to assess my needs. He was very knowledgeable on all aspects of audio/visual equipment and installation and asked all the right questions of me and answered all of mine. Based on the information he gathered, he put together a package that easily met all of my expectations: cutting edge technology, equipment choice and compatibility, upgradeability and fair pricing.
My good fortune did not stop in the showroom. Two highly qualified and professional technicians arrived promptly at the appointment time at my house to offload, uncrate and seamlessly set up my new Sony Bravia LCD and components, exactly how I wanted it all done. All wiring was expertly installed and bundled, each piece of equipment was carefully integrated into my existing system, everything was properly programmed and thoroughly tested, and clean-up was impeccable. Finally, they sat down and explained all operational issues to me in layman’s terms, and invited me to call them personally if I had any questions or problems with my installation.
My whole experience at Starpower was most satisfying and enjoyable. The expert, honest advice and personalized attention I received from everyone I dealt with was superior in every respect. And especially gratifying was the courtesy extended after everything was one. I will highly recommend Starpower to all of my friends and colleagues as the BEST place to shop for home theater entertainment systems.